Deleting an email

You can delete an unprocessed email with the trash icon on the email page, or several at once with the Delete action in the list. Processed emails cannot be deleted, and deletion cannot be undone.

Deleting one email

Open the email, click the trash icon (Delete) and confirm with Confirm delete. The icon only appears on unprocessed emails.

Several emails at once

In the Inbox list, select the emails, choose Delete under Select action, then click Perform action. Processed emails in the selection are skipped, and you are told how many could not be deleted. When you select every email matching the filters, at most 1,000 can be deleted at once; with more matches, narrow the filters.

You can only delete emails of mailboxes where you are listed as responsible.

Deleting through an AI assistant

A connected external AI assistant (such as Claude) can only request a deletion if you granted that right separately when connecting it; the email actions right does not include it. Deletion can only be requested on behalf of the team owner or an admin, only for unprocessed emails, and the email is deleted only after you approve the request under Team → Approval Requests.