What is the difference between HQ and a branch address?

The headquarters (HQ) is the company's registered primary legal address. A site or branch is an additional operating location that can be used for invoicing.

The system distinguishes three kinds of address:

• Headquarters – the company's registered, official address.
• Site – a regular operating location of the company (for example a warehouse, plant or shop) that must be reported to the authorities. It can appear on invoices as the place of supply.
• Branch – a separate organisational unit whose name may differ from the parent company's (for example an office in another city). It can also appear on invoices as the billing address.

Both a customer and your own company have one main address (primary address): this goes on invoices by default. If several addresses are stored, you can choose which one to use when creating the invoice.

Add sites and branches on the customer's page under the Overview tab, and for your own company under Team Settings → General.