Help center › Appointments

Online booking on your website

With the Appointments module on, you can place the Appointment booking block on any website of the team. The guest picks a day and a time on a month calendar, enters their details and gets an e-mail confirmation with a cancellation link. The booking shows up in Demona at once.

Placing the block

In the website editor, the Add block dialog lists Appointment booking in the Conversion group. In the block you choose which services to offer – with none ticked, every active service can be booked – and whether the guest may choose a provider. Services, providers and working hours are always set in Demona.

How a guest books

  1. If there is more than one location, they first pick where to go; from then on they see only the services and providers there.
  2. If there is more than one service, they pick one, and the provider if you allow it.
  3. The month calendar highlights the days with a free time; the block opens on the first such day.
  4. Clicking a day shows that day's free times, split into morning and afternoon.
  5. They pick a time, enter their name, e-mail address (and phone, if you ask for it), and accept the privacy notice.

No account is needed. If two guests pick the same time at once, only one booking goes through; the other can choose a new time.

Confirmation and cancellation

The guest gets an e-mail confirmation with the location's address, a calendar file and a link to a page on your website. There they see their booking and can cancel it online up to the deadline set under Rules. The link keeps working even if you switch the module off in the meantime.

If you switch the module off

The block disappears for visitors and no new bookings arrive from any website. Blocks already placed stay in the editor, so they work again when you switch it back on.